PRE2019 4 Group4

Group Members

Name	Student Number	Study	Email
Cahitcan Uzman	1284304	Computer Science	c.uzman@student.tue.nl
Zakaria Ameziane	1005559	Computer Science	z.ameziane@student.tue.nl
Lex van Heugten	0973789	Applied Physics	l.m.v.heugten@student.tue.nl

Problem Statement

As the years pass, every people get older and they start to lose some abilities, due to the nature of biological human body. Older people get vulnerable in terms of health, their body movements slow down, the communication rate between neurons on their brain decreases which might cause mental problems, etc. Thus, their dependency on other people increases, in order to maintain their lives properly. In other words, older people may need to be cared by someone else, due to deformation of their bodies. However, some of the old people aren’t lucky to find someone to receive their support. For those people, the good news is that the technology and artificial intelligence is developing and one of the great applications is care robots for elder people. Although “care robots” is a great idea and most likely to ease the human life, the technology brings some concerns and ambiguities along with it. Since “communication with elder people” is an essential for caring, the benefit of care robots increases as the communication between the user and the robot gets clearer and easier. Moreover, emotion is one of the most important tools for communication, that’s why we aim to investigate the use of emotion recognition on care robots with the help of artificial intelligence. Our main goal is to make the communication between an old person and the robot more powerful by making the robot understand the current emotional situation of the user and behave correspondingly.

Users and their needs

The healthcare service: The healthcare services have a big shortage of human careers, which lead to the use of robots to take care of elderly people. The healthcare services want to provide care robots that are as similar as possible to the human careers.

Elderly people: The elderly people need someone to take care of them both physically, and also share their emotions with, so the care robot need to understand his/her emotions. That way it can understand what the person needs and act based on that.

Enterprises who develop the care robot: The enterprise aim to improve the care robots technology and make it as effective as a human career by adding features that can allow the robot to interact emotionally with people.

USE analysis

Users: <br\> The population of old people keeps growing in a high rate. In Europe, citizens aged 65 and over comprised 20.3 of the population in 2019(1) and it’s expected to keep increasing every year. <br\> As people get older, not only they need someone to take care of them physically, but they also need human interactions, share their emotions, otherwise they become vulnerable to loneliness and social isolation. The leader of Britain’s GPs said in 2017 :“Being lonely can be as bad for someone’s health as having a long term illness such as diabetes or high blood pressure” (2). The fight against social isolation and loneliness is an essential reason for social companion robots.<br\> Introducing the technology of facial emotion recognition in social companion robots for elderly people will help the robot understand the emotions of the person and react based on that, as for example if the person is sad, the robot may use some techniques to cheer up the person, or if the person is happy the robot can ask the person to share what made him/her happy. By sharing emotions, the elderly people will feel less lonely, and by understanding the emotion of the person, the robot will know more about what the person really needs.

<br\> Society:
This technology can have a big impact on the society. In many countries, the healthcare system can’t provide enough careers to cover all the needs, so this turns to be so difficult for the elderly people and especially for their families. Especially because the phenomena of “living alone” at the end of life has grown enormously in many societies in last decades, even in societies in which traditionally there are strong family ties(1). <br\> Society will benefit from this technology because it will increase the overall happiness by preventing the social isolation and loneliness of the elderly. <br\>

enterprise: <br\> Over the years, the companies who develop care robots made a huge development in improving the efficiency of the robot, as it started with a simple robot that can only accomplish some basic physical task, to a robot that can communicate in human language with people, then a robot that can entertain the elderly people in different ways. Those companies always aim to improve its robots to satisfy the needs of the users, and adding the facial emotion recognition to the robot will be a big improvement and is expected to rise the desire of elderly people to have one of these care robots. The companies will definitely benefit from this technology as the need of care robots is expected to rise in the coming years. Studies have shown that in year 2050, the population of people over the age of 65 in Europe will represent 28.5% of the population. So this investment will come up with a huge profits to those companies

Approach

The subject of face recognition has strongly developed in the past few years. One can find face recognition and face tracking in daily life in camera's that automate the focus on the faces in view and of course snapchat filters. This technology will be a good starting point for this project. However, thee consistency of face recognition is very low. Factors like skin color, lighting and deformaties of the face are certain to upset most face recognition systems every once in a while. Especially the point of deformaties is important for our target user. As mentioned above, old age comes with many different effects and the decay of skin is especially relevant for this project. Skin on the face begins to hang, wrinkle and colorize at older age and might create issues for our face recognition software. Tuning this software to work with elderly will be the first milestone.

The second milestone will, of course, be the recognition of emotion. Recognition of emotion is complex. It needs a relevant large database to work correctly. Here we will probably come against the same problems. Namely working with older elderly as target group. Our software should be fine tuned to their face structure as well as creating a database that is created from relevant data. At last, the system should be consistent. This is designed to be part of a care robot. Care robots should relieve a part of the care that is given by human professionals and should therefore be consistent enough te actually take some of the work pressure of their hands.

Planning

Week 1:

• Brainstorming ideas
  
• Decide upon a subject
  
• Who are the users and their needs
  
• Study literatures about the topic
  

Week 2:

• USE aspects analysis
  
• Gathers RPCs
  
• Care robots that already exist
  
• Make research about the elderly opinion and their wishes/concerns
  

Week3:

• Analyze how facial expressions changes for different emotions <br\>
• Analyze different aspects of this technology ( for example how the robot should react to different emotions ..)
  
• The use of convolutional Neural Network for facial emotion recognition
  

Week4:

• Find a database of face pictures that is large enough for CNN training
  
• Start the implementation of the facial emotion recognition
  

Week5:

• Implementation of the facial emotion recognition
  

Week6:

• Testing and improving
  

Week7:

• Prepare presentation and finalize the wiki page
  

Week8:

• Derive conclusions and possible future improvements
  
• Finalize presentation.
  

Deliverables:

• The wiki page: this will include all the steps we took to make this project, as well as all the analysis we’ve made and results we achieved.
• A software that will be able to recognize facial emotions
• A final presentation of our project

State of the art

Companion robots that already exist

SAM robotic concierge

Luvozo PBC, which focuses on developing solutions for improving the quality of life of elderly people, started testing its product SAM in a leading senior living community in Washington. SAM is a concierge smiling robot that is the same size as a human, it’s task is to check on residents in long term care settings. This robot made the patients more satisfied as they feel that there is someone checking on them all the time, and it reduced the cost of care.<br\>

ROBEAR

Developed by scientists from RIKEN and Sumitomo Riko Company, ROBEAR is a nursing care robot which provides physical help for the elderly patients, such as lifting patients from a bed into a wheelchair, or just help patients who are able to stand up but require assistance. It’s called ROBEAR because it is shaped like a giant gentle bear.

PARO

Elderly wishes and concerns

Interview Questions

• What are common measurements that elderly take against loneliness?
• Are the elderly motivated to battle their loneliness? If so, how?
• Do lonely elderly have more need of companionship or more need of a interlocutor? For example, a dog is a companion but not someone to talk to while frequently calling a family member is a interlocutor but no companionship.
• Are there, despite installed safety measures, a lot of unnoticed accidents? For example, falling or involuntary defecation.
• If the caregivers could be better warned against one type of accident, which one would it be and why?

<br\>

• Is it easy for you to recognize the emotion of the patients based on their facial expression?
• how do you react if you notice that someone is sad for example? how do you try to cheer him up? also is there a special way to deal with the patients when they are happy?
• and finally, since we cannot interview the patients, do you think based on your experience that the elderly people would like to have a companion robot that recognizes their emotions?

RPCs

Requirements

Emotion recognition software requirements

• The software shall capture the face of the person
• The software shall recognize when the person is happy
• The software shall recognize when the person is sad
• The software shall recognize when the person is in pain

Companion robot requirements

• When the person is happy, the robot shall act correspondingly.
• When the person is sad, the robot shall cheer him up
• When the person is in pain for 15 seconds, the robot shall ask the person if he needs him to call an emergency number for help.
• When the user asks the robot for help, the robot shall start a contact with an emergency service within 5 seconds.
• When the robot percieves a pain situation and getting no responses, it shall start a contact with an emergency service within 5 seconds.

Preferences

• The software can recognize different other emotions.

Constraints

• The facial expression differs from a person to another.
• It’s hard to achieve a very high accuracy.
• The software needs to be built within 6 weeks

How the robot should react to different emotions ( to be edited later)

The activity diagram below present how the robot should react to different emotions expressed by the elderly person. <br\>

<br\> First when the companion robot captures the face of the elderly, it analyzes its facial expressions. If it recognizes that the person is expressing pain, then the robot will ask the person if he needs to call someone for help, after that the robot wait for a response from the person, if he doesn’t respond after 15 seconds, the robot immediately calls an emergency number for help, otherwise he just follow the instructions given to him by the person.<br\> If the person is not expressing pain, but expresses sadness, the robot will use some techniques to cheer up the person .<br\> And finally if the person expresses happiness, then the robot should act correspondingly and ask the person what made him happy. <br\>

How can the robot cheer up a sad person?

First of all, the robot should listen up. When life gets overwhelming, it helps to have someone willing to listen to your problems, so the robot needs to allow the elderly person to air out their problems. At this time, the robot needs to take the information given by the person, and try to categorize the reasons behind the sadness of the person (loosing someone, missing someone, feeling lonely …) . This will help the robot to know how to react making sure it will not make the situation worse. For example if someone that the person cared about died, the robot will say “I’m sorry for your loss” and give a hug to the person, as hugging someone relieves stress and can make another feel lot better, it was proved scientifically that a chemical that is natural stress reliever called oxytocin is released in the brain while hugging. Then the robot needs to give some space to the person and say “I’m always here for you, let me know if you want to talk about it”. Another situation is when the reason behind the sadness is not so serious and it’s acceptable to make little jokes about, the robot can then show support by saying something like “you’re not alone in this”, “I’m always here to help”. And tell a little joke after that to make the person laugh, as laughing will help so much to cheer up the person.

Papers

• Blechar, Ł., & Zalewska, P. (2019). The role of robots in the improving work of nurses. Pielegniarstwo XXI wieku / Nursing in the 21st Century, 18(3), 174–182. https://doi.org/10.2478/pielxxiw-2019-0026

Nurses cannot be replaced by robots. Their task is more complex than just the routine tasks that they deliver. However due to the enormous shortage of nurses the pressure on nurses also inhibits them to give this human side of care. Therefore robots cannot replace but can relieve the nurses from the routine care and create more time for empathic and more human care.

• Shibata, T., & Wada, K. (2011). Robot Therapy: A New Approach for Mental Healthcare of the Elderly – A Mini-Review. Gerontology, 57(4), 378–386. https://doi.org/10.1159/000319015

The elderly react positive to a robot companion (animal) when it reacts as they would expect. The more knowledge people have about the animal the robot is mimicking the more critical they are of their performance.

• Shibata, T. (2004). An overview of human interactive robots for psychological enrichment. Proceedings of the IEEE, 92(11), 1749–1758. https://doi.org/10.1109/jproc.2004.835383

Humans learn about the behavior of the robot and this changes the relationship. If a robot can learn about the behavior of the human the relation may deepen even more since the relation is no longer one sided. Intelligence and learning capabilities are therefore important in a care robot.

• Xiao, W., Li, M., Chen, M., & Barnawi, A. (2020). Deep interaction: Wearable robot-assisted emotion communication for enhancing perception and expression ability of children with Autism Spectrum Disorders. Future Generation Computer Systems, 108, 709–716. https://doi.org/10.1016/j.future.2020.03.022

Inability to recognize emotion is a serious problem for autistic children. A system to recognize emotions was build. Incorporation of visual and audio cues to recognize emotion. Emotion recognition can be improved if audio cues are also considered.

• Pepito, J. A., & Locsin, R. (2019). Can nurses remain relevant in a technologically advanced future? International Journal of Nursing Sciences, 6(1), 106–110. https://doi.org/10.1016/j.ijnss.2018.09.013

Nurses should be more involved in the development of care robots and other care technology. Nurses can oversee, use and apply the right technology for each specific patient. Seeing nurses as a main user should influence technology.

• Tarnowski, P., Kołodziej, M., Majkowski, A., & Rak, R. J. (2017). Emotion recognition using facial expressions. Procedia Computer Science, 108, 1175–1184. doi: 10.1016/j.procs.2017.05.025

Abstract: In the article there are presented the results of recognition of seven emotional states (neutral, joy, sadness, surprise, anger, fear, disgust) based on facial expressions. Coefficients describing elements of facial expressions, registered for six subjects, were used as features

• Jonathan, Lim, A. P., Paoline, Kusuma, G. P., & Zahra, A. (2018). Facial Emotion Recognition Using Computer Vision. 2018 Indonesian Association for Pattern Recognition International Conference (INAPR). doi: 10.1109/inapr.2018.8626999

Abstract:This paper examines how human emotion, which is often expressed by face expression, could be recognized using computer vision

• Singh, D. (2012). Human Emotion Recognition System. International Journal of Image, Graphics and Signal Processing, 4(8), 50–56. doi: 10.5815/ijigsp.2012.08.07

Abstract: This paper discusses the application of feature extraction of facial expressions with combination of neural network for the recognition of different facial emotions (happy, sad, angry, fear, surprised, neutral etc..)

• Meder, C., Iacono, L. L., & Guillen,, S. S. (2018). Affective Robots: Evaluation of Automatic Emotion Recognition Approaches on a Humanoid Robot towards Emotionally Intelligent Machines. World Academy of Science, Engineering and Technology International Journal of Mechanical and Mechatronics Engineering. doi: 10.1999/1307-6892/10009027

Abstract:In this paper, the emotion recognition capabilities of the humanoid robot Pepper are experimentally explored, based on the facial expressions for the so-called basic emotions, as well as how it performs in contrast to other state-of-the-art approaches with both expression databases compiled in academic environments and real subjects showing posed expressions as well as spontaneous emotional reactions

• Draper, H., & Sorell, T. (2016). Ethical values and social care robots for older people: an international qualitative study. Ethics and Information Technology, 19(1), 49–68. doi: 10.1007/s10676-016-9413-1

This article focuses on the values care robots for older people need to have. Many participants from different countries, including old people, informal careers, and formal careers for old people, were given different scenarios of how robots should be used. Based on that discussion, a set of values was derived and prioritized.

• Birmingham, E., Svärd, J., Kanan, C., & Fischer, H. (2018). Exploring emotional expression recognition in aging adults using the Moving Window Technique. Plos One, 13(10). doi: 10.1371/journal.pone.0205341

This article studies the facial expressions for different age groups. Moving Window Technique (MWT) was used to identify the different facial expression between old adults and young adults.

• Ko, B. (2018). A Brief Review of Facial Emotion Recognition Based on Visual Information. Sensors, 18(2), 401. doi: 10.3390/s18020401

In this paper, Conventional FER approaches are described along with a summary of the representative categories of FER systems and their main algorithms. Focuses on an up-to-date hybrid deep-learning approach combining a convolutional neural network (CNN) for the spatial features of an individual frame and long short-term memory (LSTM) for temporal features of consecutive frames.

• Tan, L., Zhang, K., Wang, K., Zeng, X., Peng, X., & Qiao, Y. (2017). Group emotion recognition with individual facial emotion CNNs and global image based CNNs. Proceedings of the 19th ACM International Conference on Multimodal Interaction - ICMI 2017. doi: 10.1145/3136755.3143008

This paper focuses on classifying an image into one of the group emotion such as positive, neutral or negative. The approach used is based on Convolutional Neural Networks (CNNs)

• Levi, G., & Hassner, T. (2015). Emotion Recognition in the Wild via Convolutional Neural Networks and Mapped Binary Patterns. Proceedings of the 2015 ACM on International Conference on Multimodal Interaction - ICMI 15. doi: 10.1145/2818346.2830587

This paper present a novel method for classifying emotions from static facial images. The approach leverages on the success of Convolutional Neural Networks (CNN) on face recognition problems

Weekly contribution

Week 1

Name	Tasks	Total hours
Cahitcan	Research(3h), Problem statement(1.5h), studying papers(2h),brainstorming ideas with the group(2h), help on planning (0.5h)	9 hours
Zakaria	Introduction lecture(2h) - brainstorming ideas with the group(2h) - research about the topic(2h)- planning(0.5h) - Users and their needs(0.5h)- study scientific papers (3h)	10 hours
Lex	Introduction and brainstorm (4h) - Research (3h) - Approach (1.5h) - planning (0.5h)	9 hours

Week 2

Name	Tasks	Total hours
Cahitcan	-	-
Zakaria	meeting(1.5h)- USE analysis(3h)-RPCs(2.5h)- robots that already exist(2h)	9 hours
Lex	meeting (1.5h) - writing the interview (3h) - distribuing the interview (1h)	5.5 hours

Week 3

Name	Tasks	Total hours
Cahitcan	-	-
Zakaria	How the robot should react to different emotions (3h)- meeting (1h)
Lex	research on trust and companionship (7h) - processing interview	-